This Privacy Policy explains how Floral Fantasies handles personal data when you use feastlegendkeyecho.shop, make an inquiry, arrange a consultation, or place an order for floral services.
Subject to legal limits, you may ask to access, correct, or update your personal data, and you may object to or restrict certain processing where applicable. You may also request deletion of information that is no longer needed for the purposes for which it was collected, unless we must keep it for legal or operational reasons.
To make a privacy request, contact us using the details in this policy and describe the information or action you are seeking. We may ask for enough information to confirm your identity and locate the relevant records before responding.
We keep personal data only for as long as needed to manage inquiries, complete bookings, provide services, maintain business records, resolve disputes, and meet legal or accounting obligations. When data is no longer required, we will delete it, anonymise it, or securely archive it as appropriate.
If we make material changes, we will post the revised policy on this page and may provide additional notice where appropriate. The date of the latest revision should be checked before relying on this policy.
We may collect names, contact details, event information, design preferences, consultation notes, order history, payment-related records, delivery instructions, and communications sent through our website, phone, or contact form. We may also collect limited technical data such as device and browser information, log data, and cookie identifiers.
We receive personal data from users when they submit an inquiry, arrange a consultation, request a quote, confirm a booking, provide event details, or communicate with us about a project. Some data is generated automatically when the website is used, and some may be received from payment, delivery, or service providers involved in fulfilling an order.
We may use essential cookies to support site operation, preference cookies to remember basic settings, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent, depending on their function.
You may control cookies through your browser or device settings and, where available, through any on-site preference tools. Disabling some cookies may affect site functions such as form handling, session continuity, or basic performance measurement.
Personal data is used to respond to inquiries, schedule consultations, prepare quotes, confirm bookings, manage deposits and project details, coordinate delivery and on-site setup, process payments, maintain records, improve website performance, and meet legal, accounting, and security obligations. We may also use communications and order information to resolve service issues and follow up on active projects.
We may share personal data with payment processors, delivery or logistics providers, website hosting and technical support providers, and other service partners who assist with order handling, communications, or site operation. These parties are expected to use the data only for the services they provide to us and to handle it under appropriate confidentiality and security obligations.
We may disclose personal data where necessary to comply with legal obligations, respond to lawful requests from public authorities, protect our rights, investigate suspected misuse, or support the establishment, exercise, or defence of legal claims.
